Analyses for ICT (IT & telecommunications) market

  • Suppliers and clients on the call and contact centre market in Poland

    The Polish sector of call and contact centre outsourcing has been evolving towards less staff turnover in the biggest companies active on this market. Changes in consumer and technology trends have also been necessitating investments in upgrading the companies' own… »

  • Overview and key players on the Russian software market

    The decline of the Russian software market increased competition, particularly in those subgroups which have several strong players, with software vendors trying to take over the market shares of their rivals. Russian distributors are trying to optimise their businesses and to… »

  • Key trends on the telecommunications market in Central Europe

    2013 was yet another difficult but interesting year for the telecommunications market in Central Europe. 2014 does not look much better either, but there are clear signs, trends and actions which augur a foreseeable improvement in the future. The cumulative value of the… »

  • Polish IT sector bounces back

    In 2014 fewer IT companies perceive the difficult macroeconomic situation as a major barrier inhibiting the development of the domestic IT market. The consensus forecast of representatives of the largest IT companies in Poland compiled by PMR in the second quarter of this year… »

  • Telecoms market in Russia: short-term outlook

    The main challenge of the Russian telecommunications market to adapt to the relatively modest overall market growth and to stagnation in voice telephony, which still accounts for the most substantial proportion of operators’ sales revenue. Providers of telecommunications… »

  • SaaS impacts on software market in Central and Eastern Europe

    The software market in Central and Eastern Europe (CEE) has recorded positive results so far, and development forecasts are also promising. The market has recently become strongly influenced by cloud expansion, although the share of SaaS in total software sales remains slim.… »

  • SME sector in Poland remains promising for IT vendors

    Small and medium-sized enterprises in Poland, employing up to 249 employees, spend almost PLN 6bn a year on IT, which is slightly less than one-fifth of the total IT spending in the country. Hardware dominates in the overall ICT budgets of SMEs. The Polish SME segment is… »

  • Telecommunications market in Poland 2014 – gradual improvement

    According to the report “Telecommunications market in Poland 2014. Development forecasts for 2014-2018” the value of the telecommunications market in Poland in 2013 stood at PLN 44.7bn. Compared to the preceding year its value contracted by almost 4%. Such a challenging… »

  • SaaS still has a small share of Poland’s software market

    The choice between software delivery in the SaaS format and in the traditional model is not a straightforward one. It depends on the type of software, its function, the way it is used, the frequency of upgrades or updates, or the size of the user company. Even so, it should be… »

  • Polish telecommunications market – regional differences

    The telecommunications market in Poland recorded a several percent decline in 2013 as compared to 2012. But, as a new PMR report „Telecommunications market in Poland 2014 – Regional focus. Development forecasts for 2014-2018” shows, the picture varied considerably, not… »